Performance — Last 30 Days
Jun 23 – Jul 22, 2026Calls Answered
214
100% answered · avg 1.8 rings
After-Hours Calls Captured
47
Would have hit voicemail
New Accident Intakes
21
Full intake incl. insurer & attorney
Appointments Booked
16
9 booked outside office hours
Call Activity
Calls by Hour of Day · shaded = office closed
Call Types
This Morning's Summary
Auto-delivered daily at 7:00 AMOvernight — Tue Jul 21, 5:00 PM → Wed Jul 22, 8:00 AM
- ● 3 calls answered overnight — every caller reached a live agent in under 2 rings.
- ● 1 new accident intake captured at 9:42 PM (rear-end collision, insured, attorney not yet retained) — booked for Thu 10:30 AM.
- ● 1 existing patient rescheduled from Friday to Monday.
- ● 1 attorney office message (case status request) — routed to case coordinator, marked priority.
- ● 0 escalations. 0 missed calls. Transcripts available below.
Call Log
Click any row for captured details & transcript| Date / Time | Caller | Type | Accident Date | Insurer | Attorney | Outcome |
|---|
Recordings and transcripts are automatically redacted of personal identifiers before storage. Complete intake data is delivered only through this secure dashboard.